How are domestic orders shipped?

Priority Mail & Express Mail Shipping All domestic orders are shipped via the United States 3-Day Priority Mail ® Service or Express Mail Next Day Service. When orders are shipped, customers will receive an email notification accompanied with tracking information. Delivery by Priority mail offers the following benefits: Average delivery time of 2-3 days within the continental U.S. Delivery to every address in the United States - including P.O. Boxes and military addresses. Saturday and residential deliveries at no extra cost.

January 6th, 2016|Categories: |

How are International Orders shipped?

International Shipping Options We currently offer three methods of shipping for international orders. The following international delivery methods listed below offer the following estimated delivery times. All shipments are provided with a confirmation number and tracking number sent via email. Once orders are shipped, customers may track the status of their shipments online with their tracking number. First-Class Package International Service Estimated Delivery Time: 7-21 business days. Priority Mail International Service Estimated Delivery Time: 4-10 business days. Priority Mail Express International Service Estimated Delivery Time: 3-5 business days.

January 6th, 2016|Categories: |

How much does shipping and handling cost?

Shipping costs are calculated by weight (lbs) and your domestic zip code or International address. To obtain an accurate shipping and handling quote, please add the product you wish to order to your cart and enter your zip code in our shipping calculator located on the shopping cart page. On average, most spoiler lights under 18 inches in length are shipped at a cost of around $6.95 USD. Spoiler lights measuring over 18 inches are shipped on average at a cost of $9.95 USD. While shipping costs vary upon location we take pride in carefully packaging our products so our customers receive them quickly and safely.

January 6th, 2016|Categories: |

What is the Shipping Policy?

Shipping and handling fees are non-refundable.  Customers who accidentally purchase the wrong light will be charged new shipping and handling fees if they wish to exchange their order for the appropriate light.  Shipping and handling charges are dependent upon the shipping location (Domestic & International) and shipping method (Priority Mail & Express Mail). The average cost of new shipping and handling fees for the United States Priority Mail ® Service is $7.35 USD. Orders received Monday thru Friday before 2:00 (Pacific Standard Time PST) are shipped the same day we receive your order, via the United States Post Office (USPS). Orders received Friday after 2:00, Saturday and Sunday, will ship on Monday. If an item is on backorder, it will say on the items description [...]

January 6th, 2016|Categories: , |

When will my order ship?

Orders received Monday thru Friday before 12:00 (Pacific Standard Time PST) are shipped the same day we receive your order. Orders received  after 12:00 p.m. (Pacific Standard Time PST) will ship the following day.  Orders received on Saturday and Sunday, will ship on Monday. If an item is on back order, it will say on the items description page or we will let you know via e-mail.

January 6th, 2016|Categories: |

My order was damaged during shipment. What do I do?

Any product received that is damaged or broken during the shipping process in any way will be supplied with a new product. The item must be returned in it's damaged form. Once the item is received by spoilerlights.com we will then promptly send out a replacement product in it's place. Please submit a support request on our website detailing the damage to your order. We will ship you a new order to replace your damaged order. Items may not be returned if they are damaged in any way due to customer negligence. This includes damage in the process of installation, modification, or simple negligence. We have had some customers attempt to cut their spoiler lights to try and make them fit or even cut the [...]

January 6th, 2016|Categories: , |

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