Is my order subject to sales tax?
Customers that reside in California are subject to a 8.75% general excise tax. Customers from all other areas are exempt from sales tax.
What is the Shipping Policy?
Shipping and handling fees are non-refundable. Customers who accidentally purchase the wrong light will be charged new shipping and handling fees if they wish to exchange their order for the appropriate light. Shipping and handling charges are dependent upon the shipping location (Domestic & International) and shipping method (Priority Mail & Express Mail). The average cost of new shipping and handling fees for the United States Priority Mail ® Service is $7.35 USD. Orders received Monday thru Friday before 2:00 (Pacific Standard Time PST) are shipped the same day we receive your order, via the United States Post Office (USPS). Orders received Friday after 2:00, Saturday and Sunday, will ship on Monday. If an item is on backorder, it will say on the items description [...]
What is the Privacy Policy?
Keeping your information safe and secure is our highest priority. To ensure your personal and financial information is kept secure, our website uses a GeoTrust ™ secured socket layer (SSL) 256 bit encyrpted website certificate. This certificate provides validation that our domain (spoilerlights.com) is registered with GeoTrust ™ and assures that all of your information is kept private when facilitating transactions between your web browser and our website. All credit card and PayPal ® orders are encrypted and transmitted in real-time from our website to our credit card processing agent. No one will ever see your credit card information. Once your order is submitted, the system will encrypt and send your information to our financial institution for processing. If your order is approved, the system [...]
