How do I obtain a Return Merchandize Authorization (RMA) and return label?

We are very sorry to hear you ordered the wrong light for your vehicle.  We understand how frustrating this can be.   You may obtain a return merchandize authorization (RMA) number and a return label by visiting our return portal. Step1. Obtain Return Authorization Number (RMA) and Return Label Step 2:  Package order carefully, print label, and attach to original packaging.  Seal box and drop at your local U.S. Postal Service. Step 3: Click here to submit a support request via our website so we may assist you in locating the appropriate replacement light for your vehicle.  If possible, please include a photo(s) of your spoilerlight or third brake light for identification.

November 29th, 2023|Categories: |

I ordered the wrong spoilerlight or third brake light. What do I do?

We are very sorry to hear you ordered the wrong light for your vehicle.  We understand how frustrating this can be.   You may obtain a return merchandize authorization (RMA) number and a return label by visiting our return portal. Step1. Obtain Return Authorization Number (RMA) and Return Label Step 2:  Package order carefully, print label, and attach to original packaging.  Seal box and drop at your local U.S. Postal Service. Step 3: Click here to submit a support request via our website so we may assist you in locating the appropriate replacement light for your vehicle.  If possible, please include a photo(s) of your spoilerlight or third brake light for identification.

January 6th, 2016|Categories: , |

My order was damaged during shipment. What do I do?

Any product received that is damaged or broken during the shipping process in any way will be supplied with a new product. The item must be returned in it's damaged form. Once the item is received by spoilerlights.com we will then promptly send out a replacement product in it's place. Please submit a support request on our website detailing the damage to your order. We will ship you a new order to replace your damaged order. Items may not be returned if they are damaged in any way due to customer negligence. This includes damage in the process of installation, modification, or simple negligence. We have had some customers attempt to cut their spoiler lights to try and make them fit or even cut the [...]

January 6th, 2016|Categories: , |

What is the Return Policy?

All products may be returned within 30 calendar days of the original purchase date. Beyond the allowed 30 day period up to 90 days, returns will be credited with store credit. Customers may purchase or exchange products with store credit. Products must be returned undamaged in the original packaging. Please make sure to include a copy of the sales invoice with your return. Once your order has been received and inspected by our staff, we will promptly refund your credit card or PayPal ® account. You will receive an email notification when your refund has been processed. Shipping and handling fees are non-refundable. Need to Return your Order? Please visit our return portal to receive a return merchandize authorization number (RMA) and a return label. [...]

January 6th, 2016|Categories: |

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