Any product received that is damaged or broken during the shipping process in any way will be supplied with a new product. The item must be returned in it’s damaged form. Once the item is received by spoilerlights.com we will then promptly send out a replacement product in it’s place. Please submit a support request on our website detailing the damage to your order. We will ship you a new order to replace your damaged order.
Items may not be returned if they are damaged in any way due to customer negligence. This includes damage in the process of installation, modification, or simple negligence. We have had some customers attempt to cut their spoiler lights to try and make them fit or even cut the casing and take the led strips out of the lens. DO NOT DO THIS! We will not accept returns where the customer has modified the spoiler light in any way. This includes cutting of the wiring, damage or alteration of the light from its original form in any way. Items must be in original packaging, in as-new condition with the packing slip. Our warranty guarantees that your product will work provided it has not been damaged by negligence, an automobile accident, or damages caused by the customer.
