Browse By
Auto Make
Acura
Audi
Bessacarr
BMW
Buick
Cadillac
Chevrolet
Chrysler
Citroën
Daewoo
Dodge
Fiat
Ford
GMC
Holden
Honda
Hyundai
Infiniti
Isuzu
Jaguar
Kia
Lexus
Lincoln
Mazda
Mercedes
Mercury
Mitsubishi
Nissan
Oldsmobile
Peugeot
Pontiac
Porsche
Proton Cars
Rover
Saturn
Subaru
Suzuki
Toyota
Vauxhall
Volvo
VW
SpoilerLights.com
Phone: 808.769.4967
Fax: 808.443.0023
sales@spoilerlights.com Site Copyright © 2008
|
 |
 |
Frequently Asked Questions
Question. How are domestic orders shipped?
Answer. All domestic orders are shipped via USPS PriorityMail ® Service with Delivery Conformation. When your order ships you will receive an email notification accompanied with tracking information. Tracking information provided by the U.S. Postal Service is limited to delivery confirmation.

 Delivery by Priority mail offers the following benefits:
Average delivery time of 2-3 days within the continental U.S. Delivery to every address in the United States - including P.O. Boxes and military addresses. Saturday and residential deliveries at no extra cost.
Question. How much does shipping & handling cost?
Answer: Shipping costs are $9.25 for spoiler lights under 19 inches and $12.70 for lights measuring more than 20 inches. While shipping costs vary upon location we take pride in carefully packaging our products so our customers receive them quickly and safely.
Question: Do you ship outside of the U.S?
Answer: Yes, we accept International orders. Our online store automatically calculates shipping and handling based upon your international address. When checking out, please make sure to select the "USPS Priority International" shipping option.
Question: How are International Orders shipped?
Answer: International orders are shipped via the United States Priority Mail Intrnational ® Service.. The estimated delivery time for this shipping method varies from 4 to 10 business days. Packages are automatically insured for $100 USD. Unfortunately, there is no tracking capabilities associated with international orders at this time.
Question: When will my order ship?
Answer: Orders received Monday thru Friday before 2:00 (PST) are shipped the same day we receive your order, via the United States Post Office (USPS). Orders received Friday after 2:00, Saturday and Sunday, will ship on Monday. If an item is on backorder, it will say on the items description page or we will let you know via e-mail.
Question: What is the shipping policy?
Answer: Shipping costs are non-refundable. Customers that purchase the wrong light, will be charged an additional $9.25 for new shipping charges of the appropriate light. Orders received Monday thru Friday before 2:00 (PST) are shipped the same day we receive your order, via the United States Post Office (USPS). Orders received Friday after 2:00, Saturday and Sunday, will ship on Monday. If an item is on backorder, it will say on the items description page or we will let you know via e-mail.
Question: How can I contact spoilerlights.com?
Answer: The best way to contact us is by emailing sales@spoilerlights.com. All emails are answered within 12-24 hours. You may also reach us by telephone at 808-443-0023.
How to search by Automake/Model
Answer: To view by automake, click on your automotive manufacturer in the left hand colum of our website. (Example: BMW) Once the page loads, locate your model and the appropriate year it was manufactured. The spoiler lights listed by the manufacturer will be listed below the year/make and model. Note: Some vehicles are equipped with aftermarket spoiler lights and will not always follow manufacturer or dealer specifications. We recomend you following our instructions on our website on how to find your replacement spoiler light. If your vehicle is not listed on our website email us at sales@spoilerlights.com
What are my payment choices? Answer: We currently offer three payment choices to pay for your spoiler light. You may either pay with your credit card, pay using paypal, or you may pay by mailing us a check or money order.
Pay Using your Credit Card Spoilerlights.com uses PayPal as its credit card processor. However, you do not have to have a paypal account to order from our website. We currently accept Visa, Mastercard, American Express, and Discover.
Pay Using PayPal ®
To order from our website using paypal, you will need to have or setup a Paypal account. These accounts are free and with them you can purchase from over 50,000 websites on the web. Once you have setup a PayPal account, you can use your Visa, Mastercard, Discovery, American Express, or Echeck to make a payment. To setup a free PayPal account click here.
Alternative Payment Methods
We will accept personal checks and money orders made payable to: Spoilerlights.com. Make sure to add $9.25 to the total cost of your light for shipping and handling. Please include the item #number and any options listed for your spoiler light and send to the address below. Once payments have been received, merchandise will be processed and shipped.
Spoilerlights.com 2574 Pukana La St. Hilo, HI. 96720
Do I have to pay sales tax? Answer: Customers that reside in Hawaii are subject to a 4.67% general excise tax. Customers from all other areas are exempt from sales tax.
|
|